Privacy Policy

Last Updated: January 10, 2025

Welcome to Hayward Contracting (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use and safeguard your information when you visit our website and use our contact forms or opt-in to receive text messages.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information: We collect the following Personal Information from you only when you voluntarily submit it via one of our contact forms:

  • Name
  • Email Address
  • Mailing Address
  • Phone Number

Automatically Collected Information: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, and pages visited. This information is used for analytical purposes to improve our website’s functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you newsletters or other marketing communication from Hayward Contracting
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • SMS Communication: If you opt-in we will only use the information you provide to communicate with you via SMS as outlined below:
    • Consent for SMS Communication:
      By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Hayward Contracting at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
    • Types of SMS Communications: If you have consented to receive text messages, you may receive SMS communications related to the following:
      Customers and Guests: Updates regarding job scheduling, requested estimates and other relevant information.
      Job Applicants: Information about your application status, onboarding materials, or other employment-related updates. Example message: “Hi [Customer Name], this is a reminder about your upcoming job scheduled with Hayward Contracting on [Date]. Thank you!”  To opt-out, reply “STOP” to unsubscribe. Message data rates may apply. Message frequency may vary. For assistance, reply “HELP”.
    • Standard Messaging Disclosures:
      Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider. You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message. For assistance, text “HELP” or contact us directly. Sample “HELP” response: “For further assistance, please visit our website at haywardcontracting.com or contact us at 910-937-7767.”
    • Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.
    • Opt-In Method: You may opt-in to receive SMS messages from Hayward Contracting in the following ways:
      • Verbally, during a conversation
      • By submitting an online form
    • Opt-Out Method: You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
    • Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


3. Sharing Your Information

Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.

SMS consent and phone numbers collected\captured for SMS purposes will not be shared, sold, or disclosed with any third parties, or any other individual for any type of marketing purposes, or affiliate marketing.

4. Cookies and Tracking Technologies

Our website may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

7. Modifications

We reserve the right to update or modify our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: 910-937-7767
  • Address: 103 Cox Ave, Jacksonville, NC 28540